FAQ's

What exactly is LubbDubb?

Our marketplace connects students with fitness instructors and studios, so you can discover and share group fitness. Our exclusive reward and pricing model lowers the cost of attending fitness classes.

When a student books a class or workshop, the reward amount increases as more students join the class. Reward savings are captured in your digital WellnessWallet and credited toward your next class.

As you share and invite friends, a community grows, instructors get paid more, and everyone wins. The icing on the cake is that the group dynamic helps to accelerate your fitness and wellness goals.

How is LubbDubb different than other discount programs?

We developed a creative way for you to get a good deal on fitness and wellness that benefits everyone: the students, the instructors, and the studios.

As a student, you can go to any studio or class posted on our platform ANYTIME. We reward you for attending classes on your own or with friends, saving you money whenever you take a class.

Fitness students often turn to discounts, couponing, intro-pricing and other short-term incentives to make fitness more affordable. The problem is that these solutions aren’t sustainable. Have you ever followed discounts from studio to studio, and then quit a workout regime once introductory packages or discounts expire? The key to maintaining a healthy body and mind is regular exercise. By using LubbDubb, you can get a good deal on fitness without hacking the discount systems.

Finally, as a student when you use LubbDubb you know your money is going to a good place…your favorite instructors and studios. They will make more revenue using LubbDubb rather than other discount programs, AND you still get a killer deal on fitness – it’s socially responsible sweating.

Is there a limit to the number of classes I can book with a teacher/studio?

Nope. There are no limitations on class frequency.

Can I book on the website?

Are there fees involved in using LubbDubb as a student?

As a student, when you book a class or event through LubbDubb, we charge a credit card processing fee of 2.9% + $0.30 on the total amount of the transaction.

For example if you book a $20 yoga class and you have $5 in your WellnessWallet™, the credit card transaction fee would be $0.74

Class Price DubbDollars™ Transaction Amount Transaction Fee Fee Per Transaction Total
$20 ($5) $15 2.9% + $0.30 $0.74 $15.74

How do I register and pay for class?

  1. Search for a Class
  2. Tap 'book'
  3. First time suers: enter your credit card information
  4. Agree to terms and conditions
  5. Tap 'Pay'
  6. Invite your friends to save money on your next class

What if I book a class and no other LubbDubbers show? Do I still pay full price?

When you book a class on LubbDubb you will always pay the full price of the class. The LubbDubb rewards roll-over into your WellnessWallet. The more students who attend the class, the more you earn.

If no other LubbDubbers show up, this class will not add money to your WellnessWallet. Our pricing model pays your participation forward in the form of rewards. So, to fill your WellnessWallet, invite your friends to join the class with you using LubbDubb.

What is a WellnessWallet?

Think about your WellnessWallet as your fitness savings account. Money accrues in your wallet that you can use toward classes on LubbDubb. There are 3 ways to fill your wallet:

  1. Take classes on your own or with your friends. LubbDubb deposits DubbDollars's™ as you take more classes, and as more students participate in the class with you. Invite your friends to gain even more rewards through the app.

  2. Share LubbDubb with your friends. We give you $5 into your WellnessWallet every time you invite a new friend to the app and they participate in a LubbDubb class for their first time. We also give them $5 in their wallet when they join as a new user, so both of you benefit.

  3. Share LubbDubb with your favorite instructors or studios. We give you $5 into your WellnessWallet every time you invite an instructor or studio to post classes in LubbDubb and they subsequently post AND teach a class for the first time. We also give them $5 in their WellnessWallet, because your teachers like to take classes too.
The amount in your WellnessWallet can be used for any class within the LubbDubb marketplace. Share the Lubb, earn some Dubb.

Can I get the discount up front?

No, the discount cannot be given upfront. We reward you for participating and inviting your friends to get fit together for less. We calculate your reward earnings at the end of the class, so we know how many people attended. Then, your earnings rollover into your WellnessWallet for future classes.

What is the cancellation policy for students?

We have a 24-hour cancellation policy. If you cancel more than 24 hours prior to the class, you will receive a full refund. If you cancel within 24 hours of the start of the class, you will not be refunded.

To cancel a class, tap My Classes and then cancel.

How do I update my credit card?

  1. Go into your LubbDubb profile
  2. Tap credit card
  3. Enter a new credit card number

How do I delete my account?

Contact Us and we will delete your account. If you delete your account you will forfeit your WellnessWallet™ earnings.

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How do I list one of my classes?

  1. Log in to LubbDubb
  2. Tap Add a Class from your bookings.
  3. To create your class choose a photo and enter all the details of the class: class name, style, date/time, choose recurring or single instance.
  4. Set your class price range and enter your credit card information.
  5. If this is your first time listing a class, we will contact you to confirm your certifications and insurance liability documents.
  6. Good luck and have a great class!!
** LubbDubb charges $0.99 & 2.5% of each ticket sold
*** Within 7 business days LubbDubb will pay you the revenue of your class by check or direct deposit.

Do I need to list my entire class with LubbDubb or can I list some spots?

You can list 100% of your class capacity with LubbDubb or just a few spaces. List just a few spaces with us and try us out, you have nothing to lose.

What is the cancellation policy for instructors and studios?

When no students are registered for your class you can cancel anytime – no penalty is charged.

If you cannot teach a class that you have posted, we encourage you to find a sub for your class – no penalty is incurred when you find a sub.

If you cancel a class within 24 hours of the start time, we charge you $10 for every student who has signed up for that class instance.

If a LubbDubb student signs up for a class and no spaces are available for a them when they arrive, we charge the listing entity $20 per student that is turned away.

WE HAVE A NO SHOW POLICY: if you list a class through LubbDubb and do not show up or your studio is not available – We charge a penalty of $100 per class.

Are there fees involved in using LubbDubb as a fitness professional?

There are no monthly charges, enrollment costs, or setup fees. We only charge fees when you make a sale. LubbDubb charges $0.99 + 2.5% of the final calculated price, per student transaction.

As an example let’s say your class price is $20 and there are $5 in DubbDollars™ rewards given per student, your net would then be $15 per student. LubbDubb charges 2.5% plus $0.99 of that net per student [($15 X 2.5%) + $0.99)] = $1.37 in fees. Per student your payout would be $13.64.

See graph below based on the variables of $20 class with $5 in DubbDollars™ rewards given.
Number of Students Class Price DubbDollars™ Net Per Student LubbDubb Fee Fees Collected Payout
1 $20.00 $0.00 $18.51 2.5% + .99 $1.49 $18.51
2 $19.50 $0.50 $18.02 2.5% + .99 $2.96 $36.04
3 $19.25 $0.75 $17.78 2.5% + .99 $4.41 $53.34
4 $19.00 $1.00 $17.53 2.5% + .99 $5.88 $70.12
5 $18.75 $1.25 $17.29 2.5% + .99 $7.30 $86.45
6 $18.50 $1.50 $17.05 2.5% + .99 $8.70 $102.30
7 $18.25 $1.75 $16.80 2.5% + .99 $10.15 $117.60
8 $18.00 $2.00 $16.56 2.5% + .99 $11.52 $132.48
9 $17.75 $2.25 $16.32 2.5% + .99 $12.87 $146.88
10 $17.50 $2.50 $16.07 2.5% + .99 $14.30 $160.70
11 $17.25 $2.75 $15.83 2.5% + .99 $15.62 $174.13
12 $17.00 $3.00 $15.58 2.5% + .99 $17.04 $186.96
13 $16.75 $3.25 $15.34 2.5% + .99 $18.33 $199.42
14 $16.50 $3.50 $15.10 2.5% + .99 $19.60 $211.40
15 $16.25 $3.75 $14.85 2.5% + .99 $21.00 $222.75
16 $16.00 $4.00 $14.61 2.5% + .99 $22.24 $233.76
17 $15.75 $4.25 $14.37 2.5% + .99 $23.46 $244.29
18 $15.50 $4.50 $14.12 2.5% + .99 $24.84 $254.16
19 $15.25 $4.75 $13.88 2.5% + .99 $26.03 $263.72
20 $15.00 $5.00 $13.63 2.5% + .99 $27.40 $272.60
Class Revenue (after LubbDubb Fees and DubbDollars™ rewards) $272.60
Cash payments received by class organizer don’t cost any fees. You can not pass on the WellnessWallet rewards to the student when you take a cash payment. For students to receive WellnessWallet rewards they must sign up for the class before the class start time on the LubbDubb website or mobile app.

How is LubbDubb different than other discount programs?

Fitness studios turn to discounts, couponing and other short-term incentives to entice participation. The problem is that these solutions are not sustainable, and they devalue your offerings. Students often follow discounts from studio to studio and quit a class regimen once introductory packages or discounts expire. This makes it challenging for studio owners to maintain a steady business.

At this time, Instructors have no platform to incentive participation in group classes. LubbDubb gives the independent wellness instructor the tools to reward students for marketing their classes.

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